Term & Condition
1. FREE Delivery is applicable for orders in West Malaysia only
2. Delivery for orders in East Malaysia are calculated based on a minimal shipping rate, please email us firstname.lastname@example.org
3. What is the lead time for an order?
- After every successful orders through Shoppu, a verification process will be done to make sure that payment / contact / delivery info is correct
- Lead time for West Malaysia: Allow 3-5 Business Days
- Lead time for East Malaysia: Allow 5-12 Business Days
4. My item has not arrived. What should i do?
- Rest assured that our aim is to have your items shipped as fast as possible
- Please allow at least 5-12 business days for your order to arrive depending on your location
- You may submit a ticket to enquire about your order at the “Contact Us ” section on our website and one of our friendly Customer Service Agents will respond to you within 24 hours
5. Who are Vetop Storage logistic partner?
- Orders are shipped via Skynet standard courier depending on the order made
- Our logistic partners are just as dedicated to delivering your products as soon as possible
6. Can deliveries be made during weekends or public holidays?
- We regret to inform you that our logistics partners are unable to deliver during weekends and public holidays. Please expect to receive your parcels during business days only.