Delivery Information

Free delivery for order all size of rack 

Term & Condition

1. FREE Delivery is applicable for orders in West Malaysia only

2. Delivery for orders in East Malaysia are calculated based on a minimal shipping rate, please email us

3. What is the lead time for an order?

  • After every successful orders through Shoppu, a verification process will be done to make sure that payment / contact / delivery info is correct
  • Lead time for West Malaysia: Allow 3-5 Business Days
  •  Lead time for East Malaysia: Allow 5-12 Business Days 

​4. My item has not  arrived. What should i do?

  • Rest assured that our aim is to have your items shipped as fast as possible
  • Please allow at least 5-12 business days for your order to arrive depending on your location
  • You may submit a ticket to inquire about your order at the “Contact Us ” section on our website and one of our friendly Customer Service Agents will respond to you within 24 hours

​5. Who are Vetop Storage logistic partner?

  •  Orders are shipped via Sky net standard courier depending on the order made
  •  Our logistic partners are just as dedicated to delivering your products as soon as possible
6. Can deliveries be made during weekends or public holidays?
  •  We regret to inform you that our logistics partners are unable to deliver during weekends and public holidays. Please expect to receive your parcels during business days only.